Privacy Policy

Last updated 10 August 2026

This Privacy Policy explains how Goulash Enterprises Pty Ltd (ACN 632 691 037) trading as Looksee International ("Looksee", "we", "us", "our") collects, uses, discloses, stores and protects your personal information. It applies to our website at looksee.com.au, our CrowdSwell platform, and the creator marketing services we provide to brands, advertisers, agencies and creators.

Looksee is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how organisations handle personal information. By using our website, platform or services, you agree to the collection and use of your information in accordance with this policy.

The personal information we collect

The personal information we collect depends on how you deal with us. It may include:

• contact and identity details, such as your name, email address, phone number, business name and ABN;
• account information, such as your username, password and profile details on the CrowdSwell platform;
• creator information, such as your social media handles, audience and performance data, content submissions and portfolio;
• payment information needed to pay creators or invoice clients, such as bank account, BSB, payment and, where required, tax or superannuation details;
• campaign information, including briefs, deliverables, approvals and results;
• correspondence with us, including enquiries, applications and support requests; and
• technical and usage information collected automatically, such as browser type and language, operating system, pages viewed, access times, referring website and similar analytics data.

How we collect your information

We collect personal information directly from you when you submit a form, book a demo, create an account, apply to a campaign, correspond with us or use our services. We also collect information automatically through cookies and analytics tools when you use our website and platform, and we may receive information about you from third parties, such as brands, agencies, social media platforms and creator discovery providers, where you have dealt with them in connection with a campaign.

Why we collect and how we use your information

We collect and use personal information to:

• provide, operate and improve our website, platform and services;
• match creators with brands and agencies, and run and manage campaigns;
• process payments to creators and invoice clients;
• communicate with you, respond to enquiries and provide support;
• produce aggregated and de-identified performance and benchmarking insights;
• send you marketing about our services where permitted, from which you can opt out at any time; and
• meet our legal, tax and regulatory obligations.

Cookies and analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences and understand how the site is used. Most browsers let you refuse or delete cookies, though some features of the site may not work correctly if you do. We may use third party analytics and advertising tools, which collect usage information subject to their own privacy policies.

Direct marketing and opting out

Where permitted, we may send you marketing communications about our services. You can opt out at any time by using the unsubscribe link in our emails or by contacting us using the details below. We handle marketing in accordance with the Privacy Act and the Spam Act 2003 (Cth).

Disclosure of your information

We may disclose your personal information to:

• brands, advertisers and agencies where necessary to run a campaign you are involved in;
• service providers who help us operate, such as hosting, payment, analytics and support providers, who are permitted to use it only to deliver their service to us;
• our professional advisers, such as lawyers and accountants; and
• government, regulators or others where required or authorised by law.

We take reasonable steps to ensure that the organisations we share information with are bound by confidentiality and privacy obligations in relation to your personal information. We do not sell your personal information.

Overseas disclosure

Some of the service providers we use may store or process personal information outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Security of your information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and to the extent permitted by law we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for activity that occurs under your account, and you use our website and platform at your own risk.

Data breaches

If a data breach occurs that is likely to result in serious harm to affected individuals, we will respond in accordance with the Notifiable Data Breaches scheme under the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner where required.

How long we keep your information

We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law, after which we take reasonable steps to destroy or de-identify it.

Accessing and correcting your information

You have a right to access the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete, subject to exceptions allowed by law. To make a request, please contact us using the details below. We may ask you to verify your identity, and may ask you to put your request in writing for security reasons.

Children

Our services are directed to businesses and to creators who are of an age permitted to enter paid brand arrangements. We do not knowingly collect personal information from children where consent is required and not held.

Third party links

Our website and platform may contain links to third party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website, and the date at the top shows when it was last updated. Where changes are material, we will take reasonable steps to notify you.

Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details below and we will respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contacting us

If you have any questions about this Privacy Policy, or would like to access or correct your information or make a complaint, please contact us during business hours, Monday to Friday:

Call: 02 9931 2606
Post: Attn: Privacy Policy, Looksee International, 2.06/13-15 Wentworth Avenue, Sydney NSW 2010
Email: collaborations@looksee.com.au